Effective Date: 05/03/2025

1. Information We Collect

We collect and process the following categories of personal information:

  • Personal Details: Name, address, email address, phone number, and other contact information.
  • Payment Information: Credit/debit card details, billing address, and transaction history.
  • Technical Data: IP address, browser type, operating system, and device identifiers.
  • Account Details: Username, password, and order preferences.
  • Marketing Preferences: Your consent to receive marketing communications.

2. How We Use Your Information

Your information is used for:

  • Processing and fulfilling orders.
  • Communicating with you about your orders, queries, or support needs.
  • Improving your browsing and shopping experience.
  • Sending promotional emails, only if you have opted in.
  • Ensuring compliance with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors for secure transactions.
  • Delivery partners for order fulfilment.
  • Legal or regulatory authorities, if required by law.

We do not sell your personal data to any third party.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track activity. You can manage cookie preferences in your browser settings. However, disabling cookies may affect site functionality.

5. Data Security

We implement strict security measures to protect your personal data. This includes encryption, secure servers, and access controls. Despite our efforts, no system is entirely foolproof, and we cannot guarantee absolute security.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Update any inaccuracies in your data.
  • Deletion: Request the deletion of your personal data.
  • Data Portability: Transfer your data to another provider.
  • Withdraw Consent: Opt out of marketing communications at any time.

To exercise your rights, please contact us using the details below.

7. Contact Us

For questions, concerns, or to exercise your rights, please contact us at:

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.